Servicing your watch

Every watch needs regular maintenance. Depending on the use and complexity or age of the watch, the maintenance period varies between 2 and 6 years. Good indications for maintenance are: inaccurate running, too short power reserve, etc.

Daily maintenance

You can help maintain the shine of your watch by occasionally wiping it with a microfiber cloth. Also, for a waterproof watch, you can occasionally clean the case and strap with water, soap and a soft brush. Before cleaning your watch, always check that the winding crown is screwed securely to the case to prevent water from entering.

Detailed description maintenance service

1. Analysis outer case and strap and checking of functions both visually and with measuring equipment. Demagnetization of movement (excluding Quartz)
2. Disassembling the case and movement from the case.
3. Complete disassembly of the watch case.
4. Removal of hands, disassembly of dial, and if applicable the date disk.
5. Complete disassembly of the movement, checking all tolerances and readjusting where necessary. Checking the settings of the escapement and regulator (balance and coil)
6. Replacing worn or damaged parts (if necessary)
7. First manual cleaning of all watch components.
8. Machine cleaning (in 5 stages with Swiss cleaning fluids) of entire disassembled movement. For this we use the fully automatic ELMA Solvex RM with 1 pre-rinse bath, 3 post-rinse baths and a drying chamber.
9. Complete inspection for absolute cleanliness of all parts, with special focus on bearing stones. Using "pen wood" and a 12x magnifying loupe.
10. Assembly and lubrication of all parts. Up to 5 different extremely high quality oils are used. Extremely carefully and in very specific places with exactly the right amount.
11. Checking/adjustment of movement. For mechanical watches in the so-called 6 positions. For this we use the very advanced Witschi Analyzer Twin and the Witschi Watch Expert. Besides mechanical watches with Swiss anchor escapement, Omega co-axial and Audemars Piquet movement systems, this Swiss machine can also perform all necessary tests on quartz movements.
12. Meanwhile, all case parts and, if applicable, the metal band were ultrasonically cleaned.
13. Possibly polishing/sanding/matting of case and strap.
14. Assemble dial and hands. For watches with date or chronograph functions, take into account jumping at midnight or resetting to the zero position
15. Assembly of case and scaling of movement. Closing of case and renewed accuracy test.
16. Optional and at no extra cost a waterproof test with the Witschi Proofmaster S, which can test both vacuum and also up to 10 Bar overpressure (pictured on Home).
17. After mounting the strap, the watch goes for several days of monitoring, which, in the case of automatic movements using the Elma Cyclomotion are tested for building up the so-called power reserve.